Answers instantly
Pick up on the first ring so you don’t lose bookings.
Overflow call handling — always on-brand, never off the clock.
Never miss a call again.
Reliable AI overflow call support for Australian hospitality teams — every caller answered and routed.
Australian data residency
Privacy-first infrastructure and local accents.
Plug-and-play integrations
Connect to your CRM, calendar, or ticketing stack.
Live Call Feed
OnlineSarah, Harbourview Hotel
Group booking request
High2 mins ago
Leon, The Corner Cafe
Table booking + dietary requirements
Medium9 mins ago
Melissa, The Dockside Bar
Function enquiry for Friday night
Low14 mins ago
Summaries dispatchedInstant handovers
Why SmartCall AI
Built for busy local teams
Answers instantly → Qualifies intelligently → Logs automatically. Save up to 87% compared to staffing full-time phone coverage.
Qualifies intelligently
Asks the right questions and routes urgent reservations first.
Logs automatically
Clean notes straight to your inbox, CRM, or Slack.
Made in Australia
Local data, local accents, local numbers.
Keep conversations natural and compliant. SmartCall AI runs on Australian infrastructure and uses voices that sound like your team.
Data in Australia
Sovereign storage & privacy-first
Natural accents
Clear, friendly Australian voices
Local numbers
Caller ID & regional routing
How it works
From missed calls to booked outcomes.
Here’s what changes when SmartCall AI catches your overflow.
1
AI learns your tone
We train on your venue, FAQs, and how you greet guests over the phone.
2
AI takes the overflow
Forward calls when you are busy or after-hours; urgent bookings are escalated.
3
AI sends next steps
Clean summaries and actions to email, your CRM, or Slack—immediately.
Real-time call intelligence
SmartCall AI listens, takes notes, and triages with context.
Caller identity, intent, and urgency scored automatically.- Smart follow-up prompts so your team never misses the next step.
- Secure storage with audit trails for compliance-ready operations.
“Call summary delivered to Slack · 12 sec ago”
Sarah confirmed emergency leak at 14 Bridge Rd. Logged job in ServiceM8 and assigned to plumbing crew.
Customer stories
The AI overflow partner clients actually love
SmartCall AI blends human warmth with instant accuracy. Hear how Australian teams are winning back time without compromising on service.
“Weekend booking calls used to stack up. Now every enquiry is answered and logged, even when the front desk is slammed.”
“After-hours reservation changes get handled and sent to us with context. Morning service starts with a clean list instead of missed calls.”
Tailored solutions
Designed around the way your team handles calls.
We onboard SmartCall AI with your playbooks, escalation paths, and customer expectations. We specialise in overflow and after-hours coverage, and can extend to fuller coverage when you need it.
- Dedicated onboarding sprint with sector-specific expertise.
- Integrations with the CRMs, inboxes, and tools you already use.
- Ongoing optimisation reviews as your business evolves.
Book a personalised walkthrough
Share your call volumes, critical workflows, and success metrics. We will map the ideal SmartCall AI configuration, timelines, and rollout plan with you.
- Discovery session to capture caller journeys
- tailored to your industry and use cases
- Implementation roadmap with clear milestones
Pricing designed for growth
Transparent rates aligned with your call volume.
Start with a pilot and scale across sites. Use the slider to preview your bill and savings in real time.
Pay-as-you-go estimator
Dial in your expected call volume.
300 calls / month
SmartCall AI
$195.00
Estimated monthly
Full-time coverage
$649.00
Equivalent call time
You save
$454.00
≈ 70% cheaper
Based on Level 5 Adult Full-Time Clerk earning $32.45/hr under Fair Work Award MA000002
$0.65 / min
0–300 mins/mo
$0.45 / min
301–1,000 mins/mo
$0.35 / min
1,000+ mins/mo
*Savings estimate assumes a Level 5 Adult Full-Time Clerk earning $32.45/hr under Fair Work Award MA000002, spending ~25% of paid hours on live calls (≈$2.16 per call minute before on-costs), and a 60-second average call handled by SmartCall AI. PAYG rates are $0.35-$0.65 per live call minute.
Ready when you are
Your AI overflow agent can be live by next week.
Share your playbook and pick your coverage window — all pricing is usage-based and scales with your call volume.
Phone
0492 938 495
Email
contact@smartcallai.com.au